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Key facts

  • One-man company: efficient and
    inexpensive
  • Stable and profitable since
    1999
  • Custom software for a broad variety of clients
  • +1400 Usenet posts with international reputation
  • +100 websites built

Voted by

WINNER
Best Software

Customer overview

Founding member of

Our software packages

BookKit
For the travel agent

TourOp
For the tour operator

KMO-Facturatie
For small enterprises

Vocabulary Online
Learn a new language

AJAX Cross Domain
AJAX extension module

 

 

Number of participants: 12
Average satisfaction score : 80,08 %

What is your opinion about the quality of the software ?
  
1

no opinion		 2

excellent		 5

robust 		 4

good 		 0

bad

 
What is your opinion about the graphic services (webdesign, styling, imaging...) ?
   
2

no opinion		 4

excellent		 6

good 		 0

bad

    
Are problems solved in a correct and knowledgeable way ?
 
1

no opinion		 8

yes, I am very satisfied		 3

yes 		0

not always		 0

no

  
What do you think about the speed of the services ?
  
1

no opinion		 5

very fast		 5

fast		 1

sufficient		 0

too slow

    
What is your opinion about the general connection speed of our servers (performance, response times) ?
   
4

no opinion		 2

very fast		 5

fast		 1

sufficient		 0

too slow

     
Have you noticed a change in service since you became customer of Dot Internet ?
  
4

no opinion		 2

better service 		6

same service 		0

worse service

 
Would you consider Dot Internet for your future software projects ?
  
4

no opinion		 7

yes 		1

presumably 		0

no

  
Would you consider Dot Internet for updates/maintenance of your website ?
  
3

no opinion		 6

yes 		3

presumably 		0

no

   
What is your opinion about the support and follow-up of your project after delivery ?
   
2

no opinion		 6

excellent		 4

good		 0

bad

     
Are you sufficiently informed about the technical specifications ?
  
4

no opinion		 8

yes  		0

not required for my project(s) 		0

no

   
What is your opinion about the price settings compared to colleagues in the industry ?
   
3

no
opinion		 0

too
expensive		 0

rather
expensive 		7

normal
  		2

reasonable
  		0

rather
cheap 		0

cheap
 

      
Do the delivered services respond to your expectations ?
  
2

no opinion		 3

yes, outstanding 		7

yes		 0

sometimes		 0

no

   
Do you think that Dot Internet should add extra services ?
  
9

no opinion		 0

yes		 0

maybe		 3

no

  
Are you satisfied with the support by telephone ?
 
5

no opinion		 3

yes, I am very satisfied		 4

yes 		0

not always		 0

no

    
Are you satisfied with the support by email ?
 
3

no opinion		 5

yes, I am very satisfied		 4

yes 		0

not always		 0

no

    
Do you think that the delivered software is user-friendly ?
 
1

no opinion		 4

yes, I am very satisfied		 7

yes 		0

not always		 0

no

    
Do you think that Dot Internet should offer training and education ?
 
8

no opinion		 1

yes 		3

not necessary		 0

no

   

Have you already visited the website of Dot Internet ?
 
0

no opinion		 9

yes 		3

no

   
Could you quickly locate the information that you were looking for on www.dotinternet.be ?

  

5

no opinion		 6

yes		 1

sometimes		 0

no

  
Do you think that the communication is friendly and polite ?
 
4

no opinion		 6

yes, I am very satisfied		 2

yes 		0

not always		 0

no

  
Do you think the technical information is relevant and comprehensible ?
 
5

no opinion		 1

yes, I am very satisfied		 6

yes 		0

not always		 0

no

    
What is your opinion about the cooperation of Dot Internet with other experts (intern/extern) ?
  
7

no opinion		 2

excellent 		3

good 		0

functional		 0

poor

 
What would be your general opinion about the services of Dot Internet, on a scale of 1 to 10 ? (1/10=bad, 10/10=good) 
  
0

1/10		 0

2/10		 0

3/10		 0

4/10		 0

5/10
0

6/10
 		 3

7/10
 		 5

8/10
 		 4

9/10
 		 0

10/10
 

   Average = 80,08 %

Homepage
Hoe contacteert u ons
Pers
Klanten enquête
Maatwerk software
Webdesign
Databases en applicaties op maat
BookKit - computerprogramma voor het reisbureau
klanten
TourOp - webbased software voor de touroperator
BookKit - computerprogramma voor de reisagent
referenties
KMO Facturatie - software voor de kleine onderneming
Website ontwerp, ontwikkeling van applicaties en internet software
Homepage English
How to contact us
Tailor made software
Webdesign
Databases and applications
BookKit - software for travel agencies
Customers
TourOp - webbased software for tour operators
references
Website design, development of internet-software

 

Dot Internet Ltd. · Kapellebaan 55 · 2560 Nijlen Belgium · Tel +32.3.337.43.37. · Mob +32.479.71.92.85. · Fax +32.3.411.08.10.
Website www.dotinternet.be · Email bart.vdd@dotinternet.be · Reg. nr. 0861.091.467.

 
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